Frequently Asked Questions
Everything you need to know about shopping at Mississauga Hardware.
What are your standard shipping times?
We typically process orders within 1-2 business days. Shipping times vary by location, but most domestic orders arrive within 3-7 business days.
What is your return policy for tools and equipment?
Items can be returned within 30 days of purchase, provided they are in their original packaging and unused condition. Please note that some heavy machinery may be subject to a restocking fee.
Do you offer bulk discounts for contractors?
Yes, we offer competitive volume pricing for professional contractors and large-scale projects. Please contact our sales team directly for a custom quote.
Are your products covered by a manufacturer warranty?
Most of our power tools and hardware products come with a standard manufacturer's warranty. We recommend registering your product on the manufacturer's website immediately after purchase.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Can I pick up my online order in-store?
Yes, we offer a 'Click and Collect' service. Simply select the 'In-Store Pickup' option at checkout, and we will notify you when your order is ready.