Returns & Exchanges
Mississauga Hardware is committed to your satisfaction, offering a 30-day return window for most tools and equipment in original, unused condition. We strive to make the exchange process as seamless as possible for our professional and DIY customers alike.
Verify Eligibility
Ensure your item is in its original packaging, includes all accessories, and was purchased within the last 30 days.
Request Authorization
Contact our support team with your order number to receive a Return Merchandise Authorization (RMA) number and shipping instructions.
Package and Ship
Securely pack your items with the RMA clearly marked on the outside of the box and drop it off at any authorized shipping carrier.
Inspection and Refund
Once our technicians verify the condition of the return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing